Kruwis Management
Shift Leader at Kruwis Management in University Place, WA
Job Description
At Jersey Mike's, we're more than just a sub shop—we're a team built on great food, great people, and a commitment to our communities.
Since 1956, Jersey Mike's has been serving authentic, fresh sliced subs while creating a culture centered around teamwork, personal growth, and giving back. We believe great leaders set the tone for exceptional customer experiences, and our Shift Leaders play a vital role in helping our restaurants succeed.
If you're a motivated leader who enjoys coaching others, leading by example, and creating an outstanding experience for both customers and team members, we'd love to meet you.
What You'll Do
As a Shift Leader, you'll help lead day-to-day restaurant operations while creating an environment where both customers and team members thrive. Responsibilities include:
Leading the team during assigned shifts by setting the example through positive leadership and exceptional customer service
Delivering an outstanding guest experience while ensuring every customer receives a "Sub Above" experience
Preparing fresh, high-quality subs and ensuring food is made according to Jersey Mike's standards
Coaching, supporting, and motivating Crew Members throughout each shift
Assisting with training and onboarding new team members
Maintaining a clean, organized, and food-safe restaurant environment
Monitoring food quality, cleanliness, and operational standards
Managing shift execution, including opening and closing responsibilities
Assisting with inventory, product rotation, and minimizing food waste
Handling customer questions and resolving concerns professionally
Supporting the General Manager and Assistant Manager with daily restaurant operations
What We're Looking For
We're looking for someone who:
Has previous restaurant, food service, or customer service experience
Has leadership experience or is ready to take the next step into a leadership role
Leads by example with a positive attitude and strong work ethic
Enjoys coaching and developing others
Thrives in a fast-paced environment
Communicates effectively with customers and teammates
Takes ownership, demonstrates accountability, and solves problems with confidence
Is dependable, organized, and committed to delivering excellent results
Previous shift leadership experience is preferred but not required. We value individuals with strong leadership potential who are eager to learn and grow.
Requirements
Ability to work flexible shifts, including evenings, weekends, and holidays as needed
Reliable attendance and transportation
Ability to work in a fast-paced environment while maintaining a positive attitude
Ability to stand for extended periods and lift up to 50 pounds
Must meet applicable age requirements for operating certain equipment, including slicer equipment, where required by state or local regulations
Food safety certification may be required and will be provided through training if applicable
Why Join Jersey Mike's?
At Jersey Mike's, we believe great leaders are developed from within. When you join our team as a Shift Leader, you'll gain valuable leadership experience while helping build a positive workplace culture.
Benefits and perks may include:
Competitive pay
Flexible scheduling options
Team member discounts
Leadership development and hands-on training
Opportunities for advancement into Assistant Manager, General Manager, and multi-unit leadership roles
A fun, fast-paced, team-focused work environment
The opportunity to be part of a company that gives back to local communities
Our Culture of Giving
Giving back is at the heart of Jersey Mike's. We believe in serving not only great food, but also our neighbors and the communities we call home.
When you join our team, you become part of something bigger—a culture built on teamwork, trust, and going the extra mile for our customers, our teammates, and our communities.
If you're ready to grow your leadership skills, inspire others, and make a difference every day, we'd love to welcome you to the Jersey Mike's team.