STR MGMT/ASSET PROTECTION DEPT LEADER (HR) at Kroger in Scappoose, OR

STR MGMT/ASSET PROTECTION DEPT LEADER (HR)

Location: Scappoose, OR, United States

Manage the Asset Protection department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Deliver and encourage other associates to deliver excellent customer service
• Maximize sales and sales margins
• Reduce customer and associate dishonesty by initiating action to identify high theft areas and by investigating and apprehending individuals involved in both internal and external theft
• Monitor large shrink areas in stores
• Provide credible court testimony
• Implement corporate and divisional service, merchandising and operating requirements
• Maintain knowledge of corporate and divisional merchandising plans, expectations and timetables
• Achieve department and store financial objectives/goals
• Develop, implement and assess weekly work schedules and adjust those schedules as necessary
• Conduct internal investigations
• Minimize exposure to civil liability
• Verify electronic article surveillance (EAS) is being utilized and maintained
• Participate in safety meetings
• Co-chair/attend shrink meetings
• Prepare missing merchandise reports
• Promote associate participation in the Fred Meyer Incentive Award Program
• Maintain compliance with corporate policies
• Promote and follow company initiatives
• Maintain compliance with all safety guidelines and standards
• Communicate and collaborate with corporate associates to support asset protection initiatives
• Work with associates to manage all common associate areas (e.g., break rooms and training areas) to ensure they are inviting in appearance and reflect “Our People Are Great” initiatives
• Maintain flexibility to work any shift and weekends on a regular basis
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• High school diploma or general education degree (GED) plus one year experience in retail asset protection or a combination of relevant education and experience
• Minimum 18 years of age/21 in Alaska
• Ability to pass a drug test
• Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail
• Ability to handle sensitive information while maintaining a high degree of confidentiality
• Ability to organize/prioritize tasks/projects
• Familiarity with asset protection terms and processes
• Ability to make independent judgments with minimal supervision
• Ability to continue education
• Ability to pass a criminal background check
• Valid driver's license
• Ability to pass all state and federal private security requirements for licensing or certification

Desired

• Knowledge of company policies, procedures and organizational structure
• Strong interrogation/interviewing skills