Grocery Clerk at Kroger in Mechanicsville, VA

Essential Job Functions:

· Grocery Clerk helps customers discover new items or products they inquire about.

· Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.

· Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

· Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.

· Recommend grocery items to customers to ensure they get the products they want and need.

· Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

· Label, stock, and inventory department merchandise.

· Report product ordering/shipping discrepancies to the department manager.

· Stay current with present, future, seasonal and special ads.

· Adhere to all food safety regulations and guidelines.

· Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

· Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

· Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

· Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

· Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

· Notify management of customer or employee accidents.

· Ability to work cooperatively in high paced and sometimes stressful environment.

· Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

· Ability to act with honesty and integrity regarding customer and business information.

· Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

· Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

· Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

• Customer Service skills
• Retail experience