Intern Technical (MSP) at Kraft & Kennedy, Inc. in Remote

Summary: Kraft & Kennedy, Inc. is a multidisciplinary managed services provider firm specializing in technology and management consulting. The Intern Technical position offers an opportunity to work collaboratively with senior technical staff, learning about various technologies and client environments, primarily in the legal industry. Responsibilities: - You will be required to learn about client environments and various technologies used therein - You will work on environments utilizing the full breadth of cloud and on premise technology used in the legal industry, including cloud solutions from Microsoft, Mimecast, NetDocuments, etc - You will work closely with infrastructure and networking equipment from vendors such as Microsoft, Broadcom, and Cisco, etc - Tickets are assigned or scheduled by the on-duty dispatcher - You will be required to learn about our C.L.I.E.N.T. service pillars efforts and incorporate them into your ongoing work. The pillars are that we are Communicative, Listener, Initiative, Empathic, Nimble, and Tenacious Required Qualifications: - Rising Sophomore or Junior in college - Excellent verbal and written communication skills - Strong interest in technology and related college major - Very organized and detail oriented, with a high degree of accuracy and follow up - Strong problem solving and technical troubleshooting Preferred Qualifications: - Some experience with Windows desktop or server operating systems is preferred - Some experience with networking hardware and basics is preferred Required Skills: Windows desktop operating system, Windows server operating system, Networking hardware, Technical troubleshooting