Kinney Homecare Customer Service Representative at KPH… · Watertown

Overview:

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification.  Answer phones as necessary.

Responsibilities:

Job Responsibilities:

• Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
• Verify all types of insurance and assist in creative financing when no insurance is available
• Set up initial paperwork
• Pre-qualify customers for reimbursement purposes
• Answer phone calls in a professional manner
• Project a positive first impression by greeting customers with exceptional customer care
• Computer input to include new patient data and various patient updates
• Unpack shipment when received and stock shelves as required.

Qualifications:

Education:

• Minimum: High School Diploma or GED

 Experience:

• Preferred: 0-1 years previous experience in related position
• Preferred: Previous Healthcare or DME experience

 Special Conditions of Employment

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation:

 

$17.00 - $19.00 an hour 

 

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. 

 

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.