Kotak Mahindra Bank→
Tele Caller-CONSUMER SERVICE GROUP-Sales at Kotak… · Mumbai
Entry LevelOn-siteFull-timeMumbai, Maharashtra, IN
Skills
microsoft excelmicrosoft wordcommunicationcustomer service orientationpoliteness
Job Description
Tele Marketing Executive – Business Loan
| Department | Business Loan |
|---|---|
| Location | Thane |
| Reporting Relationship | Tele Caller |
| Position Grade | E0 |
Job Role
- Obtaining and updating list of contact details of the clients.
- Local calling to customers and pitching them about the Business loan offerings.
- Calling active clients to encourage them to take up the offer.
- Addressing client’s uncertainties, grievances and suggestions on time.
- Recording all successful and unsuccessful attempts to close sale.
- Keep up quality service by adhering to organizational guidelines.
Job Requirement
- Qualification- Graduate
- Good Communication skills
- Courteous and polite with customer service orientation
- Excellent written and oral communication skills
- Good Knowledge of Microsoft Excel and Word