Relationship Manager - Tractor and Crop… at Kotak… · Kolhapur

We are seeking a dynamic and results-driven Relationship Manager – TFE to lead retail sales initiatives in the Tractors and Farm Equipment segment. The role involves enhancing the deposit pool, driving cross-sell opportunities, and ensuring high standards of customer service and branch administration. The ideal candidate will have a strong background in retail liabilities, excellent leadership skills, and a deep understanding of financial instruments and customer service cycles.

Responsibilities

Enhance the deposit pool from customers through targeted acquisition and retention strategies

Drive sales of non-deposit products including Mutual Funds, Insurance, and other cross-sell offerings

Generate fee income and contribute to branch profitability

Ensure delivery of high-quality customer service and establish service standards

Oversee branch administration and ensure regulatory compliance

Manage productivity and morale of branch team members

Take ownership of branch break-even and P&L performance

Liaise with product management, marketing, and other verticals for service enhancements and sales initiatives

Ensure seamless coordination across all units involved in the customer service cycle to deliver customer delight