Relationship Manager-NEW CAR FINANCE-Sales at Kotak… · Kerala

Kotak Mahindra Prime Ltd is seeking a Relationship Manager to join our New Car Finance-Sales team. The successful candidate will play a crucial role in building and maintaining relationships with customers, driving sales, and ensuring a positive customer experience.

As a Relationship Manager, you will be responsible for developing and managing relationships with new car buyers, understanding their financial needs, and offering tailored car finance solutions. Your role will involve building a strong network, identifying potential customers, and providing excellent customer service to ensure a seamless and satisfying car-buying experience.

Responsibilities

• Build and maintain strong relationships with new car buyers and potential customers.
• Understand customer financial needs and offer suitable car finance solutions.
• Identify and target new business opportunities within the new car finance market.
• Provide excellent customer service and ensure a positive and efficient sales process.
• Stay updated with industry trends and competitor offerings to maintain a competitive edge.
• Collaborate with the sales team to achieve individual and team sales targets.
• Maintain accurate records and documentation for all customer interactions and transactions.
• Resolve customer queries and concerns in a timely and professional manner.
• Attend industry events and network to promote the company's new car finance offerings.

Qualifications

• A bachelor's degree in business, finance, or a related field is preferred.
• Minimum 2 years of experience in a relationship management or sales role, preferably in the automotive or finance industry.
• Strong interpersonal and communication skills with the ability to build rapport and trust.
• Excellent customer service orientation and a passion for delivering exceptional experiences.
• Proven track record of achieving sales targets and building a network of clients.
• Proficiency in using CRM systems and other sales-related software.
• Ability to work independently and manage a diverse portfolio of customers.
• Strong organizational skills and attention to detail.
• Valid driving license and willingness to travel for business purposes.