Relationship Manager - Commercial Vehicles-SCV… at Kotak… · Guwahati

We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.

Responsibilities

Portfolio Management:

Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery.

Loan Handling:

Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement.

Loan Processing:

Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals.

Collections Follow-Up:

Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies.

Market Development:

Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy.

Sales Generation:

Proactively identify and create new market opportunities to drive sales and expand the customer base.

Relationship Building:

Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.