Internal Communications at Kotak Mahindra Bank in Mumbai

Job Description Internal Communications

You will be responsible for supporting all aspects of Internal communications within the organization. Your primary goal will be to ensure effective communication execution to foster engagement, alignment, and a sense of belonging among employees at all levels.

Key Responsibilities:

• Support to develop and implement comprehensive Internal campaigns aligned with the company's objectives and values.
• Collaborate with agencies, providing guidance, support, and mentorship to ensure the teams collective success.
• Create compelling content, including written, visual, and multimedia material, to effectively communicate key messages, initiatives, and updates to employees.
• Enhance channels and platforms for internal communication, including intranet, newsletters, town hall meetings, and other digital and traditional mediums.
• Monitor and evaluate the effectiveness of internal communication efforts, gathering feedback and data to continuously improve strategies and tactics.
• Collaborate closely with HR, Corporate communications, Marketing and other departments to align communication efforts and ensure consistency in messaging across the organization.
• Champion a culture of transparency, open communication, and employee engagement throughout the organization.
• Stay informed about industry trends, best practices, and emerging technologies related to internal communication, and integrate relevant insights into strategies and initiatives.

Reporting Structure:

To the Head of Internal and Executive Communications

Qualifications & Skills:

• Bachelor's degree in Communication, Journalism, Public Relations, or a related field. Master's degree preferred.
• Proven experience in Internal Communications, with a minimum of 6-8 years in a mid-management role.
• Experience working in a fast-paced, dynamic environment.
• Strong management skills, with experience leading and developing high-performing agency teams.
• Exceptional interpersonal and event management skills, along with good knowledge of IT systems and the ability to build relationships and collaborate effectively with stakeholders at all levels.
• Demonstrated ability to think creatively, problem-solve, and adapt to changing priorities and situations.
• Excellent written and verbal communication skills, with the ability to craft clear, concise, and compelling messages for diverse audiences.
• Proficiency in digital communication tools and platforms, including intranet software, email marketing software, and social media platforms.

About the Role:

Join our team and play a key role in shaping Kotak Groups internal communication strategy to drive employee engagement, alignment, and success.

About Us:

Established in 1985, Kotak Mahindra Group is one of India's leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group's flagship company, received a banking licence from the Reserve Bank of India (RBI), becoming the first non-banking finance company in India to convert into a bank, Kotak Mahindra Bank Ltd. (KMBL).

Kotak Mahindra Group offers a wide range of financial services that encompass every sphere of life. From commercial banking to stock broking, mutual funds, life and general insurance, and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The premise of Kotak Mahindra Groups business model is concentrated India, diversified financial services. The bold vision that underscores the Groups growth is an inclusive one, with a host of products and services designed to address the needs of the unbanked and insufficiently banked. For more information, please visit the Company's website at www.kotak.com