Elite Relationship Manager-Household-BRANCH… at Kotak… · Telangana

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products. The ideal candidate will have strong financial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service.

Responsibilities

Develop and expand relationships with High Net Worth customers for liabilities and commercial assets

Ensure high levels of customer service and adherence to bank policies

Cross-sell a wide range of banking products to deepen client engagement

Educate clients about new products and enhancements to strengthen relationships

Plan and execute targeted sales initiatives and client engagement events

Collaborate with group companies to offer integrated financial solutions

Maintain detailed records of client interactions and relationship history

Monitor and resolve customer complaints and queries within defined turnaround times (TAT)