Elite Banker-Inbound-Branch Banking-Service at Kotak… · Mumbai

Elite Banker-Inbound-Branch Banking-Service

Location: Mumbai, Maharashtra, India

As an Elite Banker, you will be responsible for building and maintaining relationships with a select group of affluent customers. Your primary focus will be on understanding their unique financial needs and providing tailored solutions. This role requires a strategic approach to banking, where you will need to identify business opportunities, cross-sell bank products, and ensure a high level of customer satisfaction. You will work closely with the branch team to deliver an exceptional banking experience.

• Manage and grow a portfolio of high-net-worth individuals and businesses.
• Conduct in-depth needs analysis to offer personalized banking solutions.
• Proactively identify sales opportunities and cross-sell bank products.
• Maintain a high level of customer satisfaction through exceptional service.
• Stay updated with market trends and competitor offerings to provide competitive advice.
• Collaborate with branch teams to ensure seamless customer onboarding and account management.
• Handle complex customer inquiries and provide timely resolutions.
• Conduct regular portfolio reviews to identify areas for improvement.
• Attend networking events and build relationships with potential clients.

• A bachelor's degree in finance, business, or a related field is preferred.
• Minimum 3 years of experience in a sales or banking role, preferably in private banking.
• Excellent communication and interpersonal skills with a client-centric approach.
• Strong knowledge of banking products and services, including investments and wealth management.
• Ability to build rapport and establish long-term relationships with high-value customers.
• Proficiency in using banking software and tools for portfolio management.
• Analytical skills to interpret financial data and make informed recommendations.
• A self-starter with a results-driven mindset and a passion for sales.
• Willingness to stay updated with industry regulations and best practices.
• Fluency in English and any other regional languages is an advantage.