Branch Manager-BRANCH BANKING-Branch Head at Kotak… · New Delhi

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products

Responsibilities

Drive enhancement of the deposit pool from existing and new customers.

Ensure high standards of customer service delivery across all touchpoints.

Promote and achieve cross-selling targets for non-deposit products.

Lead sales initiatives for Mutual Funds and Insurance products.

Generate fee-based income through strategic product offerings.

Oversee branch administration and ensure smooth day-to-day operations.

Ensure full compliance with regulatory and internal guidelines.

Foster a productive and motivated branch team environment.

Take ownership of the branch’s Profit & Loss and break-even performance.

Collaborate with internal stakeholders for product innovation and marketing initiatives.