GTM Strategy & Intelligence Manager at Kore.ai in San Mateo, CA

OVERVIEW:

The Manager, GTM Strategy & Intelligence is the thinking engine of this function. The individual who owns the customer journey architecture, builds the GTM frameworks that govern how the org operates, and produces the strategic investment recommendations for leadership. Operating with high autonomy and structured thinking, this strategic role represents the team’s point of view credibly in senior conversations.

LOCATION: San Mateo, CA

RESPONSIBILITIES:

• Own and continuously refine the customer journey architecture — what good looks like at each stage for target accounts.
• Conduct qualitative research through stakeholder interviews across sales, marketing, CS, and partners to identify where the GTM model is breaking down
• Build GTM frameworks: account qualification criteria, progression standards, handoff definitions between teams
• Develop the analytical narrative for monthly and quarterly leadership reviews
• Work with colleagues to ensure frameworks are enforced in the field, not just documented
• Bring competitive and market intelligence into GTM strategy recommendations
• Direct the GTM Strategy Analyst on research and support workstreams

MUST HAVE SKILLS:

• Undergraduate degree from a strong program with 3 to 4 years of post-graduation experience at an MBB firm (McKinsey, Bain, or BCG) at the Associate or junior Engagement Manager level highly preferred.
• Demonstrated ability to build GTM frameworks from scratch, with examples of frameworks personally designed and drove to adoption required.
• Prior exposure to B2B SaaS, enterprise technology, or GTM strategy work during consulting engagements required.
• Familiarity with enterprise SaaS sales cycles, hyperscaler partnerships, or GSI/ISV go-to-market motions highly preferred.
• Prior experience in a revenue operations or GTM operations function before moving into strategy highly preferred.
• Previous experience with various BI & analytics tools such as Tableau, Looker, etc required.
• Previous experience working with pipeline data, interpreting dashboards, and building the data narrative behind a strategic recommendation required.
• Previous experience working across multiple GTM motions simultaneously (direct sales, partnerships, BDR, or channel) required.
• Excellent written and verbal communication required.

EDUCATION:

• Undergraduate degree required, MBA highly preferred

Depending on specific professional experience and geographical location of individuals, the salary for this position ranges from $150,000 -  $170,000. Additional wage/bonus/commission and benefit details will be shared during the formal interview process for this full-time employment opportunity.