Service Field Trainer at Kone in Brisbane, Queensland, Australia

Service Field Trainer Location: Brisbane Great benefits and remuneration Work with industry-leading products and technology Join a global organisation with a strong focus on training, safety and quality At KONE, we bring buildings to life. Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what. Our work will take you in different directions. We’re looking for a Field Trainer to join our Service Operations Trainingteam in Brisbane, QLD. This person will deliver high‑quality training, support frontline teams, and ensure consistent operational excellence. What will you be doing? Train and coach field operatives in the training centre and/or on site. Maintain strong connections with other trainers within KONE to share best practices and to understand current and future trends. Analyse performance to plan, recommend and implement corrective actions. Support and actively participate in new employee induction, site inspections and audits. Include local requirements in global instructions and training content to match the local needs. Support competence development surveys, assessments and other ways to find out the competence development needs. Participate in the incident or severe near miss investigations together with the Safety Manager. Build rapport with operatives and stakeholders to become a trusted advisor. What are we looking for? A passion for learning and helping others grow and achieve their goals. Experience working within the lift and escalator industry. Electrical license required. Comfortable and confident delivering training in person or virtually. Highly organised, resilient and ability to work under pressure whilst managing multiple demands. Stakeholder management – excellent communicator and influencer. Good computer skills. There’s so much more to KONE than you may realise. Enjoy career progression opportunities within a global organisation. Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work. Grow with comprehensive learning and development programs covering a wide range of professional skills. A job at KONE is the start of an experience like no other. You’ll find a bunch of passionate “lifties”, and maybe even become one yourself! Note: Applicants must either be a permanent resident or citizen of Australia or a citizen of New Zealand to apply for this position. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on https://careers.kone.com/en/