Business Development Representative at Knowledge Coop in Vancouver, WA

Summary: Knowledge Coop is a company that has been delivering industry-leading mortgage education for over 23 years. They are seeking a driven Business Development Representative to generate qualified sales opportunities, execute outbound prospecting, and support deal progression across new and existing accounts. Responsibilities: - Build targeted prospect lists based on sales priorities and ICP criteria - Execute outbound campaigns across email, LinkedIn, and phone - Research target accounts and identify relevant buyer personas - Qualify inbound and outbound leads based on fit, need, timing, and buying potential - Book qualified meetings and discovery calls with target prospects - Track outbound activity, lead generation performance, and conversion metrics - Improve outreach messaging and prospect engagement over time - Identify prospects that align with Knowledge Coop’s ICP, buyer personas, and relevant use cases - Document qualification notes, buyer context, and next steps in the CRM - Ensure qualified opportunities are properly documented and accepted by sales leadership before pipeline progression - Follow up with prospects who are not yet ready to buy - Re-engage dormant or stalled prospects when appropriate - Support meeting quality, reduce no-shows, and improve pipeline conversion through consistent follow-through - Support sales leadership in moving active opportunities through the sales process - Track deal progress and ensure next steps are clearly defined, scheduled, and completed - Help prepare proposals, sales materials, and supporting documentation - Schedule meetings and support day-to-day sales coordination - Identify stalled deals and help drive follow-up and re-engagement - Maintain accurate CRM records for assigned leads, contacts, accounts, activities, and opportunities - Keep required fields, notes, next steps, and follow-up actions current - Follow established sales processes, pipeline stages, workflows, and documentation expectations - Partner with Revenue Operations to support CRM discipline, pipeline visibility, and forecasting accuracy - Partner with Customer Success and sales leadership to identify potential expansion opportunities - Track account signals such as renewal timing, engagement trends, seat growth, and customer context - Surface upsell and cross-sell opportunities to sales leadership - Help ensure growth opportunities are properly tracked and not missed due to process gaps or unclear ownership - Identify gaps, stalled follow-up, missing context, or process breakdowns that may affect pipeline progression or customer growth Required Qualifications: - 1–3 years of experience in SaaS sales, SDR/BDR, business development, or a similar revenue-focused role - Experience with outbound lead generation across email, phone, LinkedIn, or similar channels - Experience working in a CRM such as HubSpot or Salesforce - Strong written and verbal communication skills - Ability to research accounts and personalize outreach - Strong organization, follow-through, and attention to detail - Ability to manage multiple prospects, tasks, and follow-up sequences at once - Comfortable working cross-functionally with Sales, Customer Success, and Revenue Operations - Metrics-driven, accountable, and comfortable with outbound prospecting, cold outreach, and rejection - Able to balance proactive sales activity with CRM discipline and operational consistency - Comfortable in a fast-moving, evolving environment with shifting priorities - Interested in building a long-term career in SaaS sales, business development, or revenue growth Required Skills: SaaS sales, Outbound lead generation, Email outreach, Phone outreach, LinkedIn outreach, CRM, HubSpot, Salesforce Benefits: 401(k) with company match, Medical, dental, and health insurance, Paid time off, 13 paid company holidays, 120 hours / 2 weeks PTO in year 1, 160 hours / 3 weeks PTO in years 2–5, 230 hours / 4 weeks PTO after year 5, 40-hour workweek, Monday to Friday, In-person, with hybrid Wednesdays