Sales Development Representative (Hybrid)… at KnowBe4 · New York

Summary: KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. The Sales Development Representative will act as pre-sales support, responsible for qualifying leads and educating prospects on product offerings while collaborating with marketing and sales teams to generate qualified opportunities. Responsibilities: - Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress) - Develop opportunities for the sales team from prospecting and marketing generated leads - Develop and implement outbound prospecting to engage prospective buyers - Respond, engage and qualify inbound leads and inquiries - Collaborate with sales and marketing team members on strategic sales approach - Develop and execute on a strong prospecting plan of attack, including email and call scripts - Track all relevant qualification and lead management activity using Salesforce.com - Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft - Provide in depth information to the Regional sales teams to enable the most qualified and productive demos Required Qualifications: - Bachelor's degree or relevant experience - Familiarity with standard concepts, practices and procedures within the IT Security Field a plus - Experience with Gmail and Google Docs - Experience with MS Office - Proven Leadership abilities - Organizational project management experience - Excellent verbal and written communications - Good computer skills - Friendly phone voice - “Pleasantly persistent” as it can take multiple tries to reach a prospect - Ability to leave a message and sound interested - Must be highly organized and results-oriented Required Skills: IT Security, Gmail, Google Docs, MS Office, Salesforce.com, Sales Automation Tool, Persistence, Project Management Benefits: Company-wide bonuses based on monthly sales targets, Employee referral bonuses, Adoption assistance, Tuition reimbursement, Certification reimbursement, Certification completion bonuses