Customer Service Gaming Associate at Knighted in Hollister, CA

Summary: Knighted is a dynamic company in the gaming industry, seeking a Gaming Associate to support live cardroom games. The role involves collaborating with casino personnel to ensure game fairness, handle casino chips, and foster exceptional customer service in a professional environment. Responsibilities: - Support live cardroom games by collaborating with casino personnel and dealers - Handle casino chips and verify game fairness and accuracy - Promptly report any suspicious activity - Nurture a positive and professional environment for guests and colleagues through effective teamwork with casino staff Required Qualifications: - Must be 21 years of age or older - Authorization to work in the U.S - Proficient in mental math (addition, subtraction, multiplication, and division) - Open availability for the casino's 24/7 hours of operation - Ability to pass a lifetime background check, credit check, and drug screen for state licensure - Able to sit or stand at a gaming table for 3 to 4 hours at a time - Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping) - Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location) - Able to see, speak, and hear clearly during gameplay - Has necessary vision capabilities: close, distance, color, peripheral, and depth perception - Comfortable with direct communication and giving corrections when needed - Able to stay focused and manage stress effectively in fast-paced, high-pressure environments Required Skills: Mental math, Chip handling, Game fairness verification, Suspicious activity reporting, Stress management Benefits: Comprehensive Paid Training, Pay Raises, Robust Benefits: Access to an extensive benefits package, including 401(k), student loan resource assistance, health insurance, vision and dental plans, and paid time off., Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back., Low Physical Demand, Career Advancement