National Investigator at Kmart Australia in Location not listed

Brighter Futures Start Here

We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

Join the team

We're looking for an experienced National Investigator to join our Profit Protection team. In this highly autonomous role, you'll lead complex investigations relating to theft, fraud, misconduct, critical incidents and emerging risks across Kmart Group.

You'll play a key role in protecting our people, assets, reputation and profits, while partnering with stakeholders across the business to drive meaningful risk reduction strategies.

We are open to applicants from all states of Australia.

What you’ll be doing

• Conducting internal and external investigations into theft, fraud, misconduct and other high-risk incidents.
• Preparing high-quality investigation briefs, statements and supporting documentation for police and prosecution purposes.
• Conducting compliant and lawful records of interview with team members and other stakeholders.
• Analysing incident data and trends to identify root causes and provide recommendations to reduce future risk and loss.
• Supporting whistleblower investigations and managing sensitive matters with professionalism and discretion.
• Responding to critical incidents and partnering with emergency services, police and key stakeholders when required.
• Conducting security risk assessments and recommending practical controls to strengthen site security.
• Partnering with Profit Protection, Risk & Compliance, People & Capability, Fraud Analysts and senior leaders to identify emerging risks and drive positive business outcomes.

To be successful in this role you’ll have:

• Proven investigation experience within a retail, loss prevention, law enforcement or related environment.
• Strong knowledge of criminal investigation methodologies, evidence gathering and case management.
• Experience conducting workplace investigations and investigative interviews.
• The ability to prepare comprehensive briefs and documentation to support police engagement and prosecution outcomes.
• Experience working with CCTV, alarm systems, crime intelligence platforms, fraud tools and investigative technologies.
• Strong analytical thinking, sound judgement and the ability to manage complex and sensitive matters.
• Exceptional stakeholder engagement and communication skills, with the ability to influence at all levels.
• A Certificate IV in Government Investigations, Security Licence or similar qualification will be highly regarded.

Benefits we’ll offer you:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program
• We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances
• A dynamic learning and support program
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes
• Great career opportunities across the broader Wesfarmers Group

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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