Library Assistant III - Outreach… at Klamath County · Klamath…

Position: Library Assistant III - Outreach

Status: Part-time

Salary: $16.10 - $17.57 per hour (depending on experience)



Summary

Performs full scope of para-professional responsibilities in the operation of the Outreach Department of the Library.


Essential Duties and Responsibilities
The following duties are not exhaustive, and additional tasks may be assigned:

1. Serve as the lead worker for the Reference Department, Youth Services Department, and Branches.
2. Implement new and ongoing programs for the Outreach Department.
3. Manage correspondence and communication with the public and staff to achieve departmental goals. Assist in drafting, revising, and updating departmental manuals.
4. Provide assistance to seniors, individuals with disabilities, and patrons unable to access in-library services by identifying and delivering suitable materials and services. Engage courteously and professionally with “homebound” patrons.
5. Use the library’s online catalog and software to access and manage print and non-print materials or information. Direct patrons to appropriate staff or departments as needed.
6. Assist with Outreach programs and activities, including the creation of promotional materials and flyers using software tools.
7. Deliver or mail materials to eligible patrons or institutions. Process and organize materials for rotating collections using spreadsheet software.
8. Staff library branches as required. Evaluate the suitability of materials for re-shelving, assess damage, collect payments, balance receipts, and shelve materials.
9. Train, assign tasks, and review the work of Outreach Department volunteers.
10. Deliver and maintain rotating collections, ensuring they are balanced and properly re-shelved.
11. Work independently to implement Outreach Department programs and procedures. Collaborate with supervisors and staff to enhance services. Stay informed about issues and trends in Outreach services through consultations, workshops, and library literature.

• Use of Technology: Proficient in required skills; stays updated on technical developments.
• Design: Generates creative and effective solutions.
• Problem Solving: Resolves issues promptly and logically, even in emotionally charged situations.
• Customer Service: Handles customer interactions professionally; meets commitments and seeks feedback for service improvement.
• Communication: Demonstrates clear and effective oral and written communication; listens actively and provides accurate information.
• Teamwork: Encourages collaboration, fosters team spirit, and values diverse perspectives.
• Adaptability: Adjusts to workplace changes, competing demands, and unexpected challenges.
• Leadership: Inspires confidence and motivates others; acknowledges contributions and provides constructive feedback.
• Quality Management: Promotes accuracy and thoroughness, striving for continuous improvement.
• Diversity: Respects cultural differences and fosters an inclusive environment.
• Organizational Support: Adheres to policies, supports organizational values, and respects diversity.
• Initiative and Innovation: Takes initiative, seeks new responsibilities, and demonstrates resourcefulness.

• High school diploma or GED.
• Library experience preferred

• Language: Able to understand and produce clear correspondence and instructions.
• Math: Capable of basic arithmetic and unit conversions.
• Reasoning: Applies common sense to detailed but straightforward instructions.
• Computer: Proficient in Outlook, Polaris, Publisher, Internet tools, Excel, and Word.

• Current Oregon Driver’s License

• Frequent use of hands and arms, and communication via speaking and hearing.
• Occasional standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, or crawling.
• Ability to lift/move up to 30 pounds occasionally.
• Visual requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

• DMV Records Verification