Front Desk Representative (PT) at Kisco Senior… · Palm…

Job Description

The Front Desk Representative at La Posada is responsible for delivering exceptional customer service while creating a warm, welcoming, and professional first impression for residents, families, guests, and team members. As the face of our community, this role plays a key part in fostering a friendly, secure, and engaging environment while supporting daily operations and ensuring every visitor feels valued from the moment they arrive.

Schedule: (2) Part Time positions

Monday 3pm - 8pm Clubhouse

Tuesday 3pm – 8pm Health Center

Thursday 3pm – 8pm Health Center

Wednesday 3pm – 11pm Mallorca ( Req. 21yo for Valet Parking )

Thursday 3pm – 11pm Mallorca ( Req. 21yo for Valet Parking )

Sunday 10am – 6:30pm Mallorca ( Req. 21yo for Valet Parking )

Pay Range: $15.00 - $15.50/hr

Paid Vacation / 401K / Free Meal each shift

What will I do every day?

• Monitor residents, guests and or visitors coming in and out of the community
• Take the lead in the day-to-day adiministration of the move-in and welcome process
• Provide additional support to the Hospitality Services Director to ensure a smooth operation at the front desk
• Assist residents with requests as needed
• Maintain a neat and clean front desk and entrance area
• Respond to emergencies and supply emergency personnel
• Audit records and files

What will I need to be successful in this role?

• Bring a smile to work every day
• Be a great team player
• High school graduate
• One to three years of senior living, customer service, or related experience preferred
• Experience with a high-volume phone call work environment preferred
• Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed

What’s in it for me? (Great Question!)

• Competitive pay
• A free meal per shift
• Healthcare Benefits including Vision & Dental (Full-time only)
• Matching 401k (Full-time only)
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements

*Kisco Senior Living is an Equal Opportunity Employer

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