[2025-2026] Director of Operations

companyDescription About KIPP NYC: Founded in 1995, KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities. From our first middle school, KIPP Academy in the Bronx, to today’s network of eight elementary schools, nine middle schools, and one high school, KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond. Our commitment doesn’t end at graduation. Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life, helping them define success on their own terms and pursue the paths that align with their goals and sense of purpose. Together, we serve more than 9,400 students, support 4700 alumni, and employ over 1,100 dedicated team members who bring passion, expertise, and commitment to our mission every day. jobDescription Position Overview: The Director of Operations is critical to the successful and efficient running of KIPP NYC schools.  The Director of Operations ensures the implementation and maintenance of clear operational systems that allow the principal and teachers to focus on students and families. The Director of Operations will therefore be an individual who embraces innovation and continuous improvement, is willing to get his/her hands dirty, and relishes the challenge of finding ways to work smarter and more cost-efficiently. The Director of Operations reports to the Principal and manages the school Operations team. He/she/they is a member of the school leadership team, works collaboratively with teachers and families, oversees the financial management of a multi-million budget, and acts as the primary interface with the KIPP NYC Shared Services Team. Duties and Responsibilities: General responsibilities include (but are not limited to): Management:  Supervises the Office Manager, helps address general office and administrative needs, and ensures the smooth operation of the administrative office, including mailings, attendance reporting, office machine maintenance, etc. The DOO is a collaborative member of the School Leadership Team and the regional KIPP NYC Operations Team. Student Recruitment: Manages student recruitment, admissions applications, registration, and waitlist and engages new families in school activities. External Relations: Acts as point person in hosting visitors for school tours and community presentations. Facilities: Manages and oversees the school’s facility maintenance, design, and strategic development. Finance and Purchasing: Assists Principal and KIPP NYC Director of Finance to create and oversee the school’s budget and finances; oversees school-based purchasing and applies the KIPP NYC culture of thrift to all purchasing.  Ensures adherence to the school’s fiscal policy and procedures. Logistics (school, trips, and events): Plans and coordinates logistics for out-of-state multi-day end-of-year grade level events, and other logistically complex activities and events, including school-wide family events, concerts, and advancement ceremonies. Technology:  Oversees the strategic procurement and maintenance of technology equipment in partnership with the KIPP NYC Technology Team. Student Information and Reporting: Oversees the integrity of the school’s student information system; and coordinates with KIPP NYC Shared Services Team concerning all data analysis and reporting. Compliance: Assists the KIPP NYC Shared Services Team to ensure school-wide compliance with health and safety laws, teacher certification and fingerprinting, city and state education mandates, and all federal and state workplace regulations. Human Resources: Assists the KIPP NYC HR Team to ensure that school-based employees receive timely and accurate payroll and benefits. qualifications Leadership & Influence: Proven ability to guide and influence teams to achieve strategic goals. Project Management: Effectively manages multiple projects and priorities across teams with attention to detail. Creates and executes comprehensive work plans. Budget Management: Successfully manages large budgets and interprets detailed financial statements. Analytical Skills: Strong problem-solving abilities and data-driven decision-making. Teamwork & Influence: Strong interpersonal skills and ability to collaborate effectively. Technical Proficiency: Advanced in Microsoft Outlook and Excel; strong overall computer literacy with expertise in internal data systems. Interpersonal & Communication: Builds trust and fosters a positive, collaborative environment. Adapts communication to fit various audiences. Responsiveness & Accountability: Ensures timely responses (24-48 hours), follows through on tasks, and resolves issues promptly. Seeks clarification and incorporates feedback. Adaptability: Demonstrates resilience and innovation, maintaining composure and sound decision-making in ambiguity. Continuous Improvement: Uses feedback and data to refine processes and models self-awareness. Cultural Awareness: Communicates effectively with diverse groups and incorporates cultural considerations in decision-making, promoting respect for all. Leadership & Development: Identifies and nurtures strengths, supports team growth, and holds productive meetings with actionable follow-ups. Stakeholder Engagement: Anticipates needs, sets clear expectations, and prioritizes student-focused decisions. At least 3 years experience managing a small team and multiple complex projects Demonstrated passion for and commitment to the KIPP mission with school based experience strongly preferred additionalInformation Compensation and Benefits: KIPP NYC offers a competitive salary ranging from $115,360 - $132,870. Salary ranges at KIPP NYC are standardized based on role level and role function. Individual salaries are determined through a lens of equity, accounting for years of experience relevant to the role and scope of responsibilities, and are benchmarked against others within the same salary band. KIPP NYC offers a generous benefits package including, but not limited to, the following: Robust benefits include medical, dental, and vision. Generous time off including 5 school vacation weeks, sick and personal days, and an extended summer break. Up to 12 weeks of 100% parental leave. Bright Horizon Back-up Child and Elder Care. Employer-paid Life Insurance and Short term/Long term disability. Employee incentives include 8 Weeks paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement. This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. This role is based in NYC and will require travel to our schools. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. You must notify HR if you move or have plans to relocate. KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment. KIPP NYC LLC does not offer visa sponsorship or work authorization. KIPP NYC LLC is an anti-racist organization that believes in the importance of being diverse, equitable, and inclusive. We are committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City.