Customer Service Representative (CSR 1) at Kinsmith… · Madisonvi…

Summary: Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service. As a Customer Service Representative, you’ll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts. Responsibilities: - Greet and assist customers in person and by phone - Process loan applications and payments - Answer questions about accounts and loan options - Work with customers to find solutions if they become past due - Maintain accurate customer records - Work with your team to meet branch goals Required Qualifications: - Strong people and communication skills - Dependable and organized - Positive attitude and strong work ethic - Strong communication, organizational, and problem-solving skills - Prior Finance, Retail, or Sales experience - Ability to work beyond our standard weekday hours if necessary to meet business goals - Basic Computer Proficiency - High school diploma or equivalent - Valid driver's license, reliable personal transportation Preferred Qualifications: - Customer service or retail experience preferred Required Skills: Retail experience, Finance experience, Loan processing, Payment processing, Basic computer proficiency Benefits: Monthly performance bonuses up to $1300, Paid training, Paid time off, Opportunities for promotion, All eligible customer service representatives have the opportunity to earn up to $1300 additional monthly bonuses based on office performance., Offices should expect to earn a minimum of $500 per month in bonus incentives.