Service Administrator at King Ranch in Hockley, TX

Assists the Service Manager in maintaining accurate and in-time reports and records relative to the service department’s operation. Answers customer inquiries about service work and generates repair quotes. Prepares and manages work orders to ensure technician workflow remains consistent.

What to Expect in the Role:

• Responsible for posting technicians service time into the computer.
• Responsible for the processing, completion and billing of all service work orders.
• Responsible for entering employee payroll information into the computer system for processing.
• Assist in collecting money for completed service work and making sure the service work is properly charged out.
• Assists with customer follow ups and handling customer service issues.
• Assist service technicians with enrollment in training schools and travel arrangements.
• Responsible for registering new and used equipment with proper delivery dates with the manufacturer.

What We Will Be Needing From You:

• Must have high school diploma or equivalent
• Must be able to read on high school level.
• Experience in service and dealing with customers helpful.

About the Company

Not Just Cowboys…but we have those too!

To attract and retain the best talent possible, King Ranch, Inc. is committed to providing a culture focused on our core values, which include being a team player, honesty, accountability, willingness to learn and excellence. These aren’t just words to us, they are us! Our employees give their best each and every day to safeguard the legacy we have been entrusted with. If this sounds like something you would like to be a part of we encourage you to apply and join the King Ranch team.