Information Technology Intern at Kimley-Horn in Greenwood Village, CO

Summary: Kimley-Horn is looking for a summer Information Technology (IT) Intern in their Denver, Colorado office. The role involves providing daily IT support while shadowing IT Analysts and collaborating with local and regional IT teams to deliver IT support services to a national consulting engineering firm. Responsibilities: - Daily IT support of our office while shadowing IT Analysts - Work with both local and regional IT teams to deliver IT support services to a national consultant engineering firm - IT interns have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others - Prioritize, troubleshoot/resolve problems and follow-through with internal clients Required Qualifications: - High School Diploma/GED - In the process of receiving Bachelors Degree in Information Systems or related fields - Previous experience in customer service - Understand Windows 10 and be able to configure and troubleshoot PC level problems - Knowledge of Windows Server 2016 Install and support enterprise applications - Ability to install new printers/copiers/plotters and other office equipment - Excellent communication, written, and customer service skills - High aptitude and willingness to learn new technologies - Efficiently working to solve problems and explain solutions Preferred Qualifications: - Experience with CAD/Engineering applications MCP or A+ or Network+ or Cisco CCNA Certification is a plus - Mobile device configuration and use (iPads, Smartphones) - Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking fundamentals Required Skills: Windows 10, Windows Server 2016, Active Directory, OneDrive for Business, Exchange 365, Printer and Copier Installation, Mobile Device Configuration, Networking Fundamentals