Administrative & Operations Support… at Kidde Global… · Dublin

The Next Level of Fire & Life Safety Leadership
With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.
At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

Administrative & Operations Support Specialist
Location: Dublin, Ireland
Working Hours: Part-time – either 3 full days per week or 5 half-days per week.
Job Summary
We are looking for an organised and proactive Administrative & Operations Support Specialist to support the daily operations of our KGS Fire & Security Ireland LTD sales office in Dublin. The role is responsible for providing administrative support to the sales team, handling incoming calls and emails, processing orders, monitoring order backlogs, preparing reports and maintaining administrative documentation.
Working closely with customers, suppliers and internal teams, you will help ensure that daily business activities run smoothly and that requests are handled efficiently and professionally. You will also support the day-to-day running of the Dublin office, including coordinating deliveries, managing office utilities and liaising with service providers.
In addition to supporting the Irish team, you may also provide administrative assistance to other KGS teams across the business when needed.
Responsibilities
• Provide administrative support to the sales office and internal teams.
• Handle incoming calls and emails, responding to customer and business enquiries.
• Process customer orders, monitor backlogs and follow up on outstanding orders.
• Coordinate deliveries and maintain contact with customers and suppliers.
• Prepare reports, maintain administrative documentation and keep records up to date.
• Manage office administration, including utilities, electricity contracts, renewals and supplier communication.
• Support sales activities and ensure smooth day-to-day office operations.
• Provide administrative support to KGS teams in other locations when required.
• Collaborate with sales, technical and other internal teams to ensure effective communication and coordination.
Requirements
• Previous experience in a site-based administrative role, preferably in a manufacturing or operational environment.
• Experience in general administration, including preparing reports, maintaining documentation and supporting daily office operations.
• Experience in coordinating deliveries, processing orders and managing order backlogs.
• Strong organisational and time management skills, with the ability to prioritise tasks and manage multiple responsibilities effectively.
• Excellent attention to detail and a structured approach to work.
• Good communication and customer service skills, with the ability to build positive relationships with customers, suppliers and internal stakeholders.
• Good IT skills, including proficiency in Microsoft Office, particularly Excel.
• Ability to work independently, take ownership of tasks and follow up on outstanding matters.

World Leaders in Fire and Life Safety
Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.