Keystone→
K.ATS Practice Operations Coordinator at Keystone in Boston
Entry LevelOn-siteFull-timeBoston$60k–$80k/yr
Skills
microsoft office suiteproject managementcustomer relationship databasessalesforceanalytical skills
Job Description
Summary: Keystone is a premier economics, technology, and strategy consulting firm that helps companies navigate transformation. The K.ATS Practice Operations Coordinator will provide operational support to the leadership of Keystone’s Advanced Technology Services, managing projects and workflows in a fast-paced environment.
Responsibilities:
- Provide administrative and operational support to K.ATS leadership, enabling effective day-to-day execution across the practice
- Act as a central point of contact across K.ATS leadership, Foundry groups, and broader firm stakeholders to ensure alignment and follow-through
- Manage timelines, scheduling, meeting notes, and follow-up tracking for K.ATS operations working groups that are responsible for scaling the center of excellence
- Own the ongoing management of K.ATS KPI dashboards, ensuring data accuracy, timely updates, and clear reporting to leadership; proactively surface insights and flag trends, risks, or performance gaps
- Own end-to-end scheduling and calendar management for K.ATS and Foundry meetings, including weekly, monthly, and leadership forums
- Create, manage, and maintain meeting invitations, agendas, materials, and logistics; proactively adjust invites in response to conflicts or changes in availability
- Ensure consistency and accuracy across all recurring meetings, including cadence, attendees, and documentation
- Plan and coordinate team offsites and in-person events, including agenda planning, logistics, vendor coordination, and on-site execution
- Manage timelines, materials, and post-event follow-ups to ensure events run smoothly and deliver on intended objectives
- Support special initiatives led by K.ATS leadership, including employee gifting, recognition programs, and internal brand-building efforts
- Own ordering and inventory management for K.ATS marketing and branded materials
- Manage timelines, materials, and post-event follow-ups to ensure events run smoothly and deliver on intended objectives
- Support and maintain K.ATS staffing and capacity planning tools, including Float
- Create, maintain, and manage internal databases containing employee and practice-related information, ensuring data accuracy and usability
- Manage ad-hoc leadership requests and coordinate with operations, finance, and IT as needed
Required Qualifications:
- 1+ year of experience in a highly operational or coordination-heavy role
- Enthusiastic, team-player who is willing to dive in head-first in a fast-paced environment at a growing firm
- Natural collaborator, people-person, and effective communicator
- Ability to work independently and provide guidance to executive level management across all operational and practice areas
- Extensive knowledge of Microsoft Office suite
- Basic knowledge or experience with Customer Relationship Databases and Resource Management/scheduling tools
- Experience with Salesforce is preferred
- Excellent written/verbal communication, analytical, problem identification and resolution skills
- Ability to handle ad-hoc projects as business requirements emerge and evolve
- High professional and ethical standards for handling confidential and sensitive information
- Excellent multi-tasker - organized and deadline oriented
- Experience with project management a plus
Required Skills: Microsoft Office Suite, Project Management
Important Skills: Customer Relationship Databases, Salesforce
Nice-to-Have Skills: Analytical Skills
Benefits: Annual discretionary bonus, 401k contribution, Competitive benefits package
Benefits
Annual discretionary bonus
401k contribution
Competitive benefits package