Home Lending Center Loan Officer- Location… at KeyBank · Cleveland

Summary: KeyBank is a national association that provides financial services, and they are seeking a Home Lending Center Loan Officer. The role involves assisting clients with the origination of residential mortgage loans and developing referrals to grow Key's home lending business while ensuring high standards of client satisfaction and loan quality. Responsibilities: - Prospects home lending business to build and develop new client loan originations and relationships and new originations. This can include developing internal referral relationships as well as developing external centers of influence to refer home lending opportunity - Originate and process 1-4 family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines - Responsible for gathering documents at the time of registering a loan and is expected to remain, the primary point of contact for the client during the duration of the loan process - This person is to maintain high standards of client satisfaction and quality, ensure sales/originator systems and workflows are efficiently controlled - Develops and maintains in-depth knowledge of products and services as well as knowledge of competitors and competitive products while serving as the subject matter expert within the market - Maintains proficiency on sales/originator systems and develop and maintain efficient workflows - Keeps informed of trends and developments in the real estate market and mortgage industry - Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice - Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key Required Qualifications: - 1-3 years Mortgage sales - Excellent communication skills both written and verbal - Ability to prioritize and handle multiple tasks - Excellent customer service skills - Ability to make outbound calling efforts - Ability to work flexible shifts Preferred Qualifications: - Bachelor's Degree Business related field or equivalent experience - 1-3 years Mortgage processing experience - 1-3 years A working knowledge of FNMA, FHLMC, FHA, VA, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws Required Skills: Mortgage Sales, Mortgage Processing, FNMA Regulations, FHLMC Regulations, FHA Regulations, VA Regulations, TIL Regulations, Equal Credit Opportunity Act, RESPA Regulations, Real Estate Law, Finance Law Benefits: Short-term incentive compensation subject to individual and company performance.