Kettering Health→

KC CRM Administrator - Enrollment Services at Kettering… · Kettering

Entry LevelOn-siteFull-timeKettering, OH

Skills

crm softwarestudent information systems (sis)higher education software

Job Description

Kettering College | Kettering |Full Time|Days

Responsible for the day-to-operations and strategy implementation in the CRM system in Enrollment Management. This includes creation of communication strategies and content, reporting, training, and management of the system. This position will also work closely with Kettering College IS/IT and Student Services to ensure that processes are effective and efficient or need to be adjusted or created. This position will work in the Office of Admissions.

Job Requirements:

Baccalaureate degree required, master’s degree preferred in Computer Science, Information Systems, or Network Administration

1. Previous Admission or IS/IT experience preferred.

2. Experience in Seventh-day Adventist educational system preferred.

3. Previous supervisory experience preferred.

Job Responsibilities:

A. Leads the usage and operations of the Customer Relationship Management (CRM) software

B. Responsible for updating software, processing, and communication templates

C. Develops and implements effective communication strategies within the CRM

D. Performs managerial tasks such as updating software, manage processing, and run reports

E. Manage the communication flow in the CRM

F. Serve on the KC Technology Committee

G. Knowledgeable in student information systems (SIS) and other higher education software and systems

H. Work with IS/IT on institutional programming and reporting

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.