Rooms Internship at Kessler Collection in Greenville, SC

Summary: Kessler Collection is a portfolio of boutique hotels known for their unique design and luxurious accommodations. They are seeking a Rooms Intern to gain hands-on experience in various positions within the Front Office and Housekeeping Department, providing high-quality service and learning about the operations of the hospitality industry. Responsibilities: - Provide the highest level of service in support of the mission, core values, standards and goals established by the company - Process check-ins, check-outs & room assignments as a Front Office Agent - Operate phones, process wake-up calls, assist with guest questions and concerns as a Front Office Agent - Maintain cleanliness and organization of guest rooms as a Houseperson/Room & Laundry Attendant - Address guest special requests, wash, fold, stack and transfer linens as a Houseperson/Room & Laundry Attendant - Ensure both qualities of product and productivity of labor in the housekeeping department as a Housekeeping Supervisor - Greet and interact with internal and external guests in a genuine warm and friendly manner using professional and Kessler standard language - Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control Required Qualifications: - Currently enrolled in College/University or recent graduate and eligible for internship programs Preferred Qualifications: - Ability to communicate in the English language Required Skills: Front Office Operations, Housekeeping Operations, Room Assignment, Phone Operation, Wake-up Call Processing, Laundry Handling, Housekeeping Supervision, Guest Interaction