Senior Manager, Finance at Keppel in Singapore, Singapore

Senior Manager, Finance Location: Singapore JOB DESCRIPTION Role Purpose The Senior Manager, SSC Service Delivery – PTP is accountable for the end‑to‑end governance, control, and service delivery of Purchase‑to‑Pay including Travel & Expense operations across the Group. The role ensures accurate, timely, and compliant processing of vendor invoices, payments, while driving standardization, control discipline, and continuous improvement across outsourced and in-house PTP teams. Key Responsibilities 1. PTP Service Delivery & Operations Provide end‑to‑end oversight of the PTP process, including invoice processing, credit notes, vendor master data, payment runs, and exception management. Ensure PTP activities are delivered in accordance with agreed SLAs, KPIs, and service quality standards. Review operational performance (volumetrics, backlog, ageing, error trends) and drive corrective actions proactively. 2. Control & Compliance Enforce compliance with Group policies, internal control frameworks, and statutory/tax requirements (e.g. IRAS‑compliant documents, mandatory PO requirements). Own and monitor PTP exception and escalation structures, ensuring issues are tracked, remediated, and closed with sustainable actions. Act as key SSC PTP contact for internal and external audits, including walkthroughs, evidence support, and closure of audit findings. 3. Stakeholder & Business Partnering Serve as the primary PTP point‑of‑contact for Business Finance, Group Finance, IT, and business division. Manage senior stakeholder expectations on service delivery, risk issues, and process changes. Provide clear, timely communication on operational risks, delays, and systemic issues. 4. Vendor, Systems & Process Governance Oversee PTP system controls and configurations (e.g. SAP, Concur, approval workflows, routing rules). Partner with IT and vendors on system changes, defect resolution, and enhancements, ensuring adequate controls are maintained post‑change. Ensure data integrity across PTP master data and transactional records. 5. Team & Vendor Management Lead and provide functional oversight to in‑house and outsourced PTP teams. Set clear expectations for roles, responsibilities, and accountability across segment leads and processing teams. Coach and guide team leads on operational discipline, issue resolution, and control awareness. 6. Continuous Improvement & Transformation Drive standardization and simplification of PTP processes across entities and business units. Identify automation, RPA, and process improvement opportunities to improve efficiency and control robustness. Support SSC transformation initiatives aligned with Group finance strategy. Key Competencies & Skills Strong knowledge of Purchase‑to‑Pay processes and controls Solid understanding of SAP and SAP Concur systems High control awareness with an audit‑ready mindset Strong stakeholder management and communication skills Analytical, structured, and issue‑driven approach Proven people and vendor management capability #LI-VB2 JOB REQUIREMENTS Minimum 8 – 10 years of relevant finance/shared services experience, with significant exposure to PTP operations Prior experience in SSC or outsourced service environments preferred Degree in Accounting, Finance, or related discipline Professional accounting qualifications are an advantage BUSINESS SEGMENT Corporate PLATFORM Operating Division