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Dutch Wonderland Inn Lead Lifeguard at Kennywood… · Lancaster
Skills
Job Description
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. Aquatics Leads are responsible for the care and safety all guests and employees at Dutch Wonderland Inn. Leads will oversee the day-to-day operation in their assigned area as well as assist with administrative duties.
We are currently looking for a:
Dutch Wonderland Inn Lead Lifeguard
Roles & Responsibilities:
Supervisory Duties:
Assist with the daily supervision of the Aquatics team and any other assigned departments
Lead by example, attitude, and as a representation of Dutchj Wonderland’s core values
Act as an approachable mentor and coach to all assigned team members
Become knowledgeable of performing the essential duties of all aquatics and lifeguarding positions and backfill these positions when needed
Participate in new-hire orientation and training activities for all assigned employees
Ensure lifeguard rotations are within the Ellis and Associates standards
Ensure lifeguards are exceeding the Ellis and Associates standards
Ensure that all required meal and other breaks are being given in accordance with PA law
Assist with team scheduling and timekeeping activities
Departmental Duties:
Delight all guests by quickly and expertly providing courteous assistance to address their questions or concerns.
Stay alert when assigned to swimming areas to ensure guest safety.
Oversee daily morning checks for water attractions and waterslide testing
Oversee daily pool cleanings, tube field testing, and in-service classes for assigned team
Respond to all radio calls and properly log down time on rides in Dispatch station
Provide bathroom breaks for all team members, as needed
Render first-aid (within scope of knowledge) to injured guests or team members
Handle operation-related guest concerns and assist with lost children
Escalate major guest concerns to management or maintenance team in a timely manner
Maintain constant vigilance and proactively identify potential hazards; inform Park leadership and/or maintenance team of any such situations in a timely manner
Ensure that all Park areas are clean and free of hazards, prior to daily opening
React in a calm and professional manner during emergency situations
Assist with crowd control in emergency situations
Ensure pre-opening and closing check lists are done by Aquatics team members
Update and ensure proper Zone Coverage and Zone Validations are done for each spot in the park
All other duties assigned by leadership Education and Experience:
No education requirements for this position
1+ year of previous lifeguard experience desired
Must successfully complete the Ellis & Associates Lifeguard Training Program before becoming a lifeguard at Dutch Wonderland Inn. All Lifeguard candidates will be required to obtain the Ellis Lifeguard Certification instructional handbook and pass all certification requirements. (Swim 200 yards doing front crawl or breaststroke; Retrieve 10-lb brick from 11 ft of water; and tread water without hands for 2 minutes)
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.Requirements:
Must be at least 16 years of age to comply with PA Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Demonstrated ability to successfully perform all swim tests, water rescues, assists
Ability to comply with all uniform policies
Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding aquatics safety standards
Ability to attend 4 hours of in-service training per month
Ability to take control of emergency and intense situations while remaining calm
Ability to manage crowd control during emergency situations
Must demonstrate a willingness to learn and ability to follow instructions
Must be guest-focused and work well with other team members and supervisors
Ability to work independently with minimal supervision **Physical Requirements:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In certain cases, reasonable accommodation may be made to enable individuals with disabilities to perform essential functions of the job.
Ability to swim 200 yards using front crawl/freestyle or breaststroke
Ability to retrieve a 10-pound brick from at least 11 feet of water
Ability to tread water for 2 minutes without the use of hands
Ability to stand or walk for extended periods of time
Ability to swim, wade, and stand (sometimes in moderate currents)
Ability to frequently kneel, stoop, bend, squat, twist or reach above shoulder-level
Ability to use hands to grasp, finger, handle, or feel
Ability to carry, push, pull, lift, and hold objects weighing up to 50 pounds.
Ability to aid and physically move guests of varying heights and weights Vision Requirements:
Must possess 20/25 correct vision (corrective lens, if required, must be worn while on duty)
Specific vision abilities are required for this job, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Ability to see differences between colors and brightness
Ability to see details of objects that are more than a few feet away Working Conditions:
Continuous exposure to outdoor (or indoor) aquatics environments
Continuous exposure to variable outside (or indoor) temperatures, including high heat, direct sun, cold, humidity, dust, rain, and other weather conditions
Fast-paced environment with constantly shifting priorities and challenges
Regularly subjected to water and pool chemicals
Team member benefits:
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