Inbound Customer Service Specialist at Kelly in Quincy, IL

Company Description

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

Job Description

Title: Customer Advocate (Inbound Customer Service Specialists)

Length: Temp-to-Hire. (Decision to be hired on permanently will be based on performance after 6 months to a year). It is the hiring manager’s intention to hire on perm ALL candidates who have a positive attitude, are on time, and perform to company standards.

Shift: Monday through Friday an assigned 8 hour shift between 7:00 AM and 6:00 PM.

Job Description:

• Working in a Call Center Environment • 90% of the day will be spent on the phone • Providing prompt and quality customer service interactions • Document all communication in data base accurately and in a timely manner • Professionally communicate with all customers, clients and all levels within the organization

Qualities:

• Office Environment experience • Great attendance record • Phone experience • Professional attitude and presence • Ability to think independently and work efficiently • Must have customer service experience-retail, restaurant, call center.

Additional Information

By working with Kelly in this role, you would be eligible for:A competitive hourly pay rate with weekly checksOnline continuing education via the Kelly Learning CenterSeveral employee discountsAnd more!