Customer Service Order Fulfillment Specialist at Kelly in Salem, VA

Company Description

Kelly Services

Job Description

Kelly Services is currently recruiting for an experienced Customer Service Order Fulfillment Specialist. This is a year assignment located In Salem Virginia. Pay rate for this role is 17.82 per hour. This assignment tentatively starts on March 2017.
Duties may include but are not limited to: • Telephone and Email support to Field Sales, Distributors, Direct Customers and personnel for information on price and availability • Expediting of shipments and or materials • Tracking / managing internal external customer incidents in Siebel • Enter customers’ data, agreements, return authorizations and sales orders • Monitor and maintain Customer Master Data plus Security Check Bridger Interface • Have familiarization with export controls and customs regulations, shipping practices for export shipments, letter of credit, end user statements, Certificates of Origin and transfer pricing Qualifications/Requirements • High School Diploma /GED with a minimum of 5 years of customer service experience OR Bachelor s Degree in Business or Arts • Minimum of 2 years of customer service experience in commercial, sales operations, or business experience • Proficient in Microsoft Office Suite • Call Center experience Strong facilitation skills Six Sigma or equivalent TERMS OF ASSIGNMENT: • 1-year assignment tentative start date March 2017 • 1st shift

Qualifications

Degree in Business or Arts • Minimum of 2 years of customer service experience in commercial, sales operations, or business experience • Proficient in Microsoft Office Suite • Call Center experience Strong facilitation skills Six Sigma or equivalent

Additional Information

All your information will be kept confidential according to EEO guidelines.