Bi-lingual - Customer Service Representative at Kelly in Amarillo, TX

Company Description

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

Job Description

Every day, Kelly Services connects professionals with opportunities to advance their careers. We are recruiting for an exciting long term opportunity for Customer Service Representatives with one of our top clients in Amarillo, TX. Bi-lingual candidates urged to apply!

Contact Center in Amarillo, Texas, is looking for additional Inbound Customer Service Representatives for their team. Training starts soon – so don’t delay. Starting pay rate for these long-term opportunities is $12.00/hour ($13.20/hour for shifts starting after noon). Hours of training are 8-4:30 for approximately 6 weeks. If you meet the requirements list below, apply online…

As a Customer Service Representative, you will be assisting healthcare subscribers with their yearly enrollment and answering other health insurance questions. This opportunity requires intelligence, compassion and the ability to communicate well. You will be taking inbound calls and occasionally researching information and returning a call. NO SALES! Upon completion of training, you will be assigned an eight or ten hour shift starting as early as 7 a.m. or one ending as late as 10 p.m. Alternative shifts may be chosen after seniority is established. There will be an opportunity for some mandatory overtime. Occasional weekend and holiday work is required during the peak season.

The ideal candidate will have prior Customer Service experience via phone or in person. A background check and drug screen will be required.

To be considered Bi-lingual, after training is completed, you will be eligible to take the Bi-lingual certification test. Once certified, you will be promoted to Bilingual CSR and will earn an extra $2.50/hr. This is formal Spanish, not conversational Spanish!

In addition to working with the world’s most recognized and trusted name in staffing, Kelly employees can expect:

• Competitive pay

• Paid holidays

• Year-end bonus program

• Portable 401(k) plans

• Recognition and incentive programs

• Access to continuing education via the Kelly Learning Center

Additional Information

Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.

We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com.