IT Summer Intern at Kelli's in Coppell, TX

Summary: Kelli's is seeking a Summer IT Intern to support technology initiatives that help drive their retail store operations. The intern will assist with the preparation, configuration, testing, and deployment of POS systems while providing help desk support and gaining hands-on exposure to IT infrastructure and systems administration projects. Responsibilities: - Assist with setting up and configuring POS systems for gift shop locations - Prepare store workstations, peripherals, receipt printers, scanners, payment terminals, and related equipment - Help test POS functionality before deployment to store locations - Assist with inventory, labeling, documentation, and asset tracking of IT equipment - Provide light help desk support for basic user and store technology issues - Help troubleshoot hardware, software, printer, and connectivity issues under supervision - Shadow IT staff on systems administration tasks, including server, network, security, and application support - Assist with documentation of processes, equipment setups, and troubleshooting steps - Support ongoing IT projects as assigned Required Qualifications: - Interest in information technology, computer systems, networking, or retail technology - Basic understanding of Windows PCs, printers, and common office applications - Strong attention to detail and willingness to follow documented procedures - Good communication and customer service skills - Ability to lift and move computer equipment as needed - Dependable, organized, and eager to learn Preferred Qualifications: - Prior IT coursework, technical program enrollment, or hands-on computer experience Required Skills: Point-of-Sale (POS) system setup, Windows PC, Printer setup and troubleshooting, Help desk support, Hardware troubleshooting, Software troubleshooting, Network troubleshooting, IT asset management, Systems administration