Litigation Operations Analyst at Keller Postman LLC in Chicago, IL

Summary: Keller Postman LLC is a firm delivering justice at scale, representing individuals and small businesses in litigation against powerful corporations. The Litigation Operations Analyst will support the LitOps team by performing complex analysis, developing dashboards, and coordinating communications campaigns in a fast-paced litigation environment. Responsibilities: - Support the Chief Counsel for Litigation Operations, Directors of Litigation operations, and LitOps Senior Analysts on mission-critical initiatives requiring detailed analysis and problem solving - Understand, analyze, and report on large, dispersed data sets - Coordinate with LitOps colleagues, attorneys, and operations professionals in the planning, executing, and tracking client-outreach, records-collection, evidence-review, and other workstreams in support of Keller Postman's litigation campaigns - Assist with external vendors hired to execute client-communication and other tasks - Support the design of client-facing apps, forms, and communications - Master firm technology tools (including Salesforce, Twilio, Monday.com, Azure DevOps, and proprietary tools); identify improvement opportunities and new use cases - Other duties as assigned Required Qualifications: - A structured, analytical, and curious intellect with quantitative instincts and an understanding of basic statistical concepts - Excellent organizational skills and attention to detail - Excellent oral and written communication skills - Strong time-management skills with a proven ability to meet deadlines and adapt to changing priorities - Comfort and experience working in a fast-paced, demanding environment - Comfort working both independently and as part of a team - Proficiency (which is more than familiarity) with Microsoft Excel Preferred Qualifications: - Experience with SQL or related query languages and platforms preferred - Bachelor's degree from a top-tier university - 1 year of experience at a top-tier consulting firm is preferred Required Skills: Microsoft Excel, SQL, Salesforce, Twilio, Monday.com, Azure DevOps, Statistical concepts Benefits: Plus benefits, Discretionary bonus