IT Planning & Control Center Specialist at KBC Global · Bengaluru

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Key Responsibilities:

Planning, Governance & Execution:

• Lead the planning, governance, and execution of activities under the IT Planning & Control Center function.
• Define and implement standardized policies, templates, and project delivery frameworks.
• Maintain dashboards and reports for project tracking, risk management, and financial oversight.
• Ensure all projects meet company quality, budgetary, and compliance standards.

IT Asset Management:

• Oversee the full lifecycle management of IT assets, including procurement, deployment, tracking, maintenance, and decommissioning.
• Ensure asset compliance with corporate policy, audit controls, and ISO 27001:2022 requirements.

IT Service Management (ITSM):

• Implement and support ITIL-based service management processes aligned with ISO 20000:2018 standards.
• Manage and monitor ITSM activities such as incident, change, problem, and knowledge management using tools like ServiceNow, Remedy, or Jira.
• Drive continuous improvement initiatives to enhance service quality and operational efficiency.

Compliance: ISO 27001:2022 & ISO 20000:2018

• Actively participate in internal audits, risk assessments, and compliance evaluations under ISO 27001:2022 (Information Security) and ISO 20000:2018 (Service Management).
• Maintain evidence and documentation for controls, policies, asset protection, and incident response.
• Support external audits, lead corrective/preventive actions (CAPA), and monitor closure effectiveness.

IT Budgeting & Procurement:

• Develop, manage, and track annual IT budgets, forecasts, and cost allocations across business units.
• Drive procurement processes – including vendor coordination, PO lifecycle management, and licensing/renewal tracking.
• Identify opportunities for cost optimization, standardization, and license compliance.

Operations & Resource Planning:

• Lead resource planning, onboarding, and utilization tracking aligned with project and business needs.
• Coordinate timesheet governance, billing validation, and third-party resource management.
• Interface with project and delivery teams to align execution with demand planning and capacity.

Technical & Functional Expertise:

• Support strategic IT initiatives such as server/cloud migrations, infra transformation, and ERP integration.
• Ensure service delivery excellence in IT helpdesk and infrastructure management environments.

Qualifications & Experience:

• Education: B.Tech/B.E. in Information Technology, Computer Science, or a related discipline.
• Experience:
  • Minimum 6 years of experience in IT planning, operations, or project management.
  • Strong hands-on experience with ISO 27001:2022, ISO 20000:2018, ITSM, and Asset Management.
  • Strong project management skills including stakeholder management, communication, and collaboration.
  • Excellent verbal and written communication skills with the ability to engage cross-functional teams.
  • Demonstrated ability to manage IT budgets, procurement cycles, and vendor contracts.
• Certifications:
  • ITIL Foundation (mandatory)
  • PMP / PRINCE2 (preferred)
  • ISO 27001:2022 Lead Auditor / Internal Auditor (preferred)
  • ISO 20000:2018 Foundation or Auditor (preferred)

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!