Texas Precious Metals: Non-Commissioned Sales… at Kaspar… · Shiner

Texas Precious Metals

Non-Commissioned Sales Representative

Shiner & Buda, TX

Job Description: Customer Service Specialist (Trading Desk)

Do you thrive in a fast-paced environment where financial precision matters?

Are you excited by delivering a best-in-class customer experience?

Do you enjoy solving complex problems and building lasting client relationships?

Do the values of stewardship, versatility, and family resonate strongly with you?

Do you find the improvement of people’s lives through stewardship of God-given resources inspiring?

Then Texas Precious Metals is right for you!

Job Summary: Customer Service Specialist (Trading Desk)

Texas Precious Metals is seeking an outgoing, detail-oriented, and trustworthy team member to assist clients through both precious metals buying and liquidation processes. This high-trust position demands a strong understanding of client relations, continued attention to market dynamics, and commitment to excellence in service and operations.

Customer Service Specialist Responsibilities:

Deliver exceptional customer service in person, over the phone, and via email

Achieve and maintain expert-level knowledge of our precious metals products and market trends

Negotiate and execute client orders using discretion and judgment

Oversee and ensure prompt processing of abnormal or complex orders

Serve as the go-to expert on product, inventory, and shipment questions

Assist and represent clients through the entire purchase and liquidation order lifecycles.

Assist with daily business operations and ad hoc responsibilities

Travel occasionally (less than 10%)

All other duties as assigned by management

Customer Service Specialist Skills and Competencies:

Strong communication skills—both verbal and written

Intermediate proficiency with Microsoft Office

Sound judgment and problem-solving abilities

Self-motivated team player with a strong sense of responsibility

Clean and professional appearance

Trader Qualifications:

High learning agility and drive to become a subject matter expert

Some college coursework preferred

Experience in non-commissioned sales and or customer service preferred

Highly detail-oriented, dependable, and ethical

Finance market knowledge beneficial but not required

Work Environment:

Office-based role with occasional limited exposure to logistics areas.

Benefits:

Health Insurance

Vision Insurance

Dental Insurance

401(k)

Paid Time Off

Profit Sharing

Counseling