Intern, Client Services at Kargo in Chicago, IL

Who We Are
Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland.

Who We Hire
Techies who want to build the future. Creatives who want to design it better. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it.

Mission

The Client Services Intern will support the Client Services team in all aspects of the campaign life cycle from pre- through post-sales. The Client Services team is responsible for developing inspiring, innovative, and strategic digital marketing campaigns for top-tier advertisers along with providing support for client’s day-to-day needs to ensure expected delivery and client satisfaction. As an intern on the Client Services team, you will be working with fellow team members on the pre-sale portion of a campaign which includes creative brainstorms, pitch decks, and media plans.

The summer internship program runs for 10 weeks from June 3 to August 9. All internship positions are paid. This will be a full-time internship with up to 40 hours a week from Monday through Friday with the expectation of 4x in the office.

What You'll Do

• Participate in internal creative brainstorms to come up with original, inspiring ideas that meet advertiser’s objectives and leverage our best assets. You will need to be able to consider the client’s main campaign objectives and translate those into a plan to present to clients, including creating custom mocks for clients
• Once a campaign is sold, you will work alongside the Client Service Manager to initiate and ensure accurate campaign details are communicated to both clients and internal team members. This will require you to be involved in kick-off calls and gathering campaign set-up information in order for the campaign to be set up correctly in our internal systems
• Throughout the campaign, you will support your team by assisting with client-facing reports, and creative builds. For creative builds, you will receive assets from the client and work with the creative team to consider how to build out the unit based on client KPIs and what the raw assets look like. You’ll interact with cross-functional teams to gather the necessary materials for this task
• You will also be responsible for tracking campaigns from start to finish to ensure delivery and performance, considering any necessary optimizations mid-campaign

What You'll Learn

• How to think critically and ask the right questions to understand research and measurement outcomes
• Best practices for maintaining accuracy, consistency, and quality across data and deliverables
• How to analyze data, identify trends, and translate results into meaningful insights
• How to communicate findings clearly and confidently in both written and verbal formats
• How to take ownership of projects, manage priorities, and adapt in a fast-paced, collaborative environment

Who You Are

• This year, we’ll be prioritizing candidates who are rising undergraduate seniors or who are pursuing postgraduate studies. All interns are required to be eligible to work in the U.S. with no visa sponsorship
• Interest in media, technologies, and a desire to keep informed of new trends
• Proficient in MS PowerPoint, Excel, and other MS tools
• High level of attention to detail and organizational skills
• Professional maturity, integrity, discipline, and a positive attitude
• Self-motivator with the ability to thrive in a fast-paced environment with multiple projects and tight deadlinesDeep understanding of our products, offerings, and best practices to support campaign strategy and meet client objectives=
• Assist in day-to-day relationships and all phases of the direct and programmatic campaign life cycle, inclusive of brand strategy, kick-off calls, tag + aszset collection, creative development, performance reporting, troubleshooting, and delivery
• Outgoing and interested in meeting new people and developing internal and external relationships

Our Laurels

• AdAge Best Places to Work 
• ThinkLA Partner of the Year
• Built In Best Places to Work 
• Cynopsis 2025 Top Women in Media - Jeannine Shao Collins
• Martech Breakthrough Awards - Best Overall Adtech Company
• Digiday Media Awards Best Event
• Cynopsis Media Impact Awards-Best CTV Platform
• Martech Breakthrough Awards-CTV Innovation
• Adweek Media Plan of the Year Awards - Best Use of Insights