Kapitus→

Intern, Operations Strategy at Kapitus in New York, NY

InternshipHybridFull-timeNew York, NY$40k–$44k/yr

Skills

excelpythonrbpmnvisiolucidchartcelonisuipath process mining

Job Description

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information.

Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process.

Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email recruiting@kapitus.com

The Operations Strategy - Process Engineering team plays a critical role in driving operational excellence and business transformation across the organization. As an intern on this team, you’ll be joining a high-impact group that bridges legacy operations with our forward-looking digital vision — ensuring efficiency, quality improvement, and scalable transformation. You will be working to improve process performance within our current operational and technological environment. You will support Kapitus' modernization by collaborating with product and data teams to gain process insights for strategic decisions and digital transformation.

What You’ll Do:

Process Repository Development Project

Map current process flows for a department or function.
Add supplementary metadata (e.g., key metrics, IT systems used, risk ratings).
Develop an approach to objectively assess the maturity of each process.

A centralized process repository that can be scaled enterprise-wide.
A standardized process maturity framework.

Task Mining in Underwriting

Collaborate with the underwriting efficiency team to define key process themes.
Analyze data to identify patterns, inefficiencies, and automation opportunities.
Synthesize insights to propose process improvements.
Report detailing granular task patterns and suggested optimizations.
Visualization of workflows for executive and team-level use.

What We Are Looking For:

Strong proficiency in data analysis (Excel, Python, or R)
Familiarity with process mapping tools or techniques (e.g., BPMN, Visio, Lucidchart)
Demonstrated ability in systematic problem-solving and critical thinking
Clear written and verbal communication
Collaborative mindset and comfort working cross-functionally
Exposure to process improvement frameworks (Lean, Six Sigma)
Experience with task/process mining software (e.g., Celonis, UIPath Process Mining) is a plus but not required

About Kapitus:

Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed.

We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work.

We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth.

Company Mission:

At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.