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Service Delivery Specialist at Kaikaranga · Maungakie…
Skills
Job Description
Be the connection who changes lives.
In some roles you do good work. In this one, you multiply it.
As a Service Delivery Specialist at Kaikaranga, you will bring your sector expertise to a leadership role that shapes how our teams support people with disabilities and mental health needs - inside an organisation that's genuinely people-first.
What you will be doing
Leading by example across your own caseload while supporting and developing the team
Overseeing team processes, ensuring they are agile, compliant and fit for purpose
Being the go-to for client complaints, service delivery issues, process roadblocks and training gaps within the team
Supporting the Manager and representing the team with funders, providers and whānau
Collaborate with other teams across the organisation to ensure systems flow smoothly and key information is captured and easily accessible
What you will bring
At least three years work experience in health / allied health / education and/or disability sector
Leadership and mentoring experience with a natural ability to coach others
Proven experience coordinating support for people with physical, intellectual or sensory needs
Strong communication skills and the ability to connect with a diverse range of people
Passionate about what you do and committed to Kaikaranga values
Working knowledge of Te Tiriti o Waitangi and the ability to coach others in its practical application
What you will get
A supportive and diverse team
Ongoing learning and development, EAP and staff benefits
A workplace that welcomes, supports and thrives on difference
Full time and flexible work arrangements, with part of the week working from home
At Kaikaranga, we don't just accept difference — we welcome it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. We are proud to be a diverse, equal opportunity employer. We believe our workforce should reflect the communities we serve, and we warmly welcome applications from people with lived experience of disability and diverse backgrounds.
Why not become the connection?
If you have questions prior to applying, contact Paula on 0272 995 622 or on email at paula.henriques@kaikaranga.org.nz.