Customer Care Executive-Non Voice Process at Kaapro… · Indore

Company Description

We are a premier HR Consulting Company with HR Solutions to satisfy the most demanding HR needs of clients. Our leadership team has a collective experience of more than 100 man years as HR Consultants in diverse industry verticals.

Job Description

A “ Customer Service Representative ” must have

• Excellent verbal, written and listening skills
• Should have good command over Grammar and Fluency in English
• Should not have any MTI while conversing
• Details of several functions to provide quality service
• Good knowledge of computers
• Ability to Write/type messages to ensure professional tone

JOB DESCRIPTION:

• Handle queries and complaints of the Amazon related to products
• Transaction handling Services, Problem Solving Efficiency
• Numerical Ability, High level of accuracy
• Energetic, friendly and approachable individuals that understand the impact of great customer service
• Responsible to deliver high quality and productivity results that meet the identified targets
• Strong ability to multitask and take fast decisions independently
• Maintains composure and patience with customer

Regards,

Purvi

0731-6468333

Qualifications

Graduate

Additional Information

Benefits if candidate is relocate his location-

• Relocation bonus of Rs. 10,000 for the outstation candidates joining in Amazon.
• Guest House Stay for 15 days.
• Ticket reimbursement up to Rs. 700.
• Candidates can apply for an IJP after 6 months.