Inside Sales Intern at K12 Techno Services in Bengaluru

Job Description Inside Sales | Admission Counsellor

Position

Inside Sales Executive / Admission Counsellor

Job Type

Full-time / Part-time

Role Overview

We are looking for an energetic and confident Admission Counsellor to handle prospective student enquiries, explain courses and admission processes, and convert leads into successful admissions.

The role primarily involves 3 to 4 hours of daily telecalling, followed by lead follow-ups.

Key Responsibilities

• Make 3 to 4 hours of outbound and inbound calls to prospective students/parents.
• Understand student requirements and recommend suitable courses/programs.
• Explain course details, eligibility, fees, admission process and other relevant information.
• Follow up with interested candidates through calls and WhatsApp.
• Maintain accurate lead and follow-up records in CRM/Excel.
• Handle objections and answer basic queries professionally.
• Maintain regular follow-ups.
• Coordinate with the admissions/academic team whenever required.

Candidate Requirements

• Good communication and interpersonal skills.
• Fluent English communication is preferred.
• Confident and comfortable speaking over the phone.
• Good convincing and counselling skills.
• Basic computer knowledge and ability to work with Excel/CRM.
• Previous experience in telecalling, inside sales, counselling or education sales is an advantage.
• Freshers with good communication skills can also apply.

Working Expectations

• 3 to 4 hours dedicated telecalling every day
• Regular lead follow-ups.
• Target-oriented working environment.
• Ability to handle multiple leads simultaneously.
• Strong focus on enquiry-to-admission conversion.