Retail Wine Sales Associate at K&L Wine Merchants in Hollywood, CA

ABOUT US 

K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at four retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass’ to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match! 

WHAT WE’RE LOOKING FOR 

Our ideal Retail Wine Sales Associate has excellent people skills, is both knowledgeable and passionate about the wine and spirits industry, and loves being part of a team.  This is not the kind of job that will see you sitting behind a desk all day; our store is busy (especially on weekends) so energy and enthusiasm are important. If you are an experienced wine sales professional looking to develop and share your expertise with top-tier clients, we want to hear from you!

BENEFITS 

• 401k plan, with company contribution
• 3 weeks of paid time off per year – time off accrual increases at 5 years of service  
• 8 paid holidays
• Generous product discount 
• Weekly staff tasting and sales training; exposure to world-class products and producers

PRINCIPLE RESPONSIBILITIES 

• Provide exceptional service to every customer, every time 
• Maintain and develop the highest level of product knowledge in order to make informed sales recommendations (We support ongoing wine & spirits education!)
• Participate in all daily sales floor activities, including point-of-sale transactions, merchandising, and order fulfillment/retrieval with a positive, can-do attitude
• Act as a liaison to an assigned category within the store; develop expertise in the category and keep it well merchandised 
• Write product reviews for K&L’s website, newsletter, and blog 
• Attend staff education sessions and on/offsite events as requested 

REQUIREMENTS  

• 1-3 years’ experience in a retail or other customer-facing environment
• Passion and knowledge of wine and spirits required
• WSET Level 2 or above highly desired
• Schedule =  (10:15am-7:15pm) 
• Passion and knowledge of wine & spirits highly preferred
• Positive attitude – We work collaboratively to support each other; no task is too small or too large 
• Excellent communicator with a passion for people 
  
• Proficient in Office 365, comfortable using point-of-sale and handheld technology 
• Must be able to lift and carry 50 lbs. 
• Must be able to stand and walk up to 8 hours each day 
• Ability to bend, stoop, twist, and kneel frequently
• Ability to load, unload, and operate a hand truck safely 
• Bachelor’s degree a plus

Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers. 

K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.