Product Manager, Time Global at Justworks in New York City, NY

Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
About the team / Product at Justworks
The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.
By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.
We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments). Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience.  You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights.
About the role
The Global Time team's mission is to help small businesses manage their global teams seamlessly and compliantly by providing an intuitive time experience for managers and their teams around the world. You'll also partner closely with our Time Worked and Time Off pods to strengthen the foundation of our Time solutions in ways that benefit every Justworks customer.
As a Product Manager for Global Time, you'll work with GPMs across the Time and International Payroll space to drive one of the most consequential areas of our global product: enabling hourly and part-time employment for our Employer of Record (EOR) offering across international markets. You'll lead key initiatives — from adapting legal frameworks and building guided, compliant overtime management, to localizing the time tracking experience for a global workforce, to adding the flexibility customers need to manage variable shift work.
Responsibilities
Demonstrate ownership for the products you build and an understanding of shipping services that can perform and scale with Justworks.
Lead discovery into complex, country-specific requirements — pay rates and standard hours, timesheets, overtime calculations, statutory-holiday tracking, and payroll timing — and translate them into coherent, scalable product requirements.
Shape the strategy and roadmap for key Time Global initiatives and articulate a compelling vision of impact on our international business to stakeholders across the product and engineering organizations.
Identify where international needs expose needs in core infrastructure, and partner with adjacent pods to improve the foundation for all customers.
Use customer feedback, data, and competitive research to sequence the roadmap and make clear, well-reasoned prioritization calls.
Define success metrics and measure outcomes, iterating toward increased revenue and reduced sales and operational friction.
Set a high bar for quality, compliance, and risk management in a domain where errors carry regulatory and financial consequences.
Partner deeply with engineering to investigate and prioritize issues/bugs and develop technical knowledge with their guidance.
Build strong relationships across teams by demonstrating curiosity, empathy, and a commitment to customer-centered partnership.
Contribute to team problem-solving and actively support or facilitate team processes and ceremonies.
Take on opportunities beyond core responsibilities to support product strategy and drive impact.
What you’ll need
Minimum of 2 years of product management experience in a modern technology business; prior experience working in a highly regulated domain (e.g. fintech or workforce management) required
Commitment to problem-solving and demonstrated ability to break down complex problems for team execution against business needs
Willingness to deeply understand the fundamentals of our business model and prioritize your own education and development
Deep user empathy and a high bar for user experience
Excellent persuasion and advocacy skills, using clear frameworks, story-telling and first-principles reasoning
Strong technical acumen is a plus
The base wage range for this position based in our New York City Office is targeted at $131,000.00 - $161,000.00 per year.
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Our DEIB Report