FIFA Client Success Intern at JustPark in New York, NY

Summary: JustPark is the premier partner offering B2B solutions for destinations and B2C services for drivers. As a FIFA Client Success Intern, you will support the execution of the FIFA account, acting as a key point of contact for the FIFA team and managing communications across various channels during the World Cup 2026. Responsibilities: - Support day-to-day analytics and operations for JustPark’s World Cup program, spanning all 104 tournament matches - Coordinate with the operations team on logistics preparation leading up to game days, including data validation and communications support - Be present on-site at some matches, providing live data support and operational coverage; hours will include evenings, weekends, and the July 4th Round of 16 - Serve as a key point of contact for the FIFA team, representing JustPark in a client-facing capacity - Sit in on weekly calls with the FIFA team and help manage ongoing communication across fan comms, marketing, and operations - Act as an extension of the FIFA brand within JustPark, ensuring their priorities and standards are reflected in everything we deliver - Support the preparation of materials for FIFA stakeholder meetings and check-ins - Support the rollout of email communications sent to all World Cup parking pass holders leading up to and during the tournament - Help coordinate and create parking-specific communications to be executed by the FIFA team, including their monthly ticket-holder newsletter, FIFA app push notifications, and WhatsApp broadcast content across host cities - Help manage the FIFA parking page, ensuring it is kept up to date and all necessary adjustments are made as efficiently as possible on an as-needed basis - Project manage and coordinate across key internal stakeholders to ensure marketing information is aligned and execution teams can act quickly, including our CRM and email team, website team, and operations team working on the FIFA account - Track account status and flag changes related to fan parking comms that require action - Track deliverables across the joint JustPark/FIFA marketing calendar Required Qualifications: - Currently studying toward a bachelor's degree in business, marketing, or a related field - Strong written and verbal communication skills - Organized and detail-oriented, comfortable managing multiple moving parts - Confident and professional in client-facing situations - Interested in client services, business development, or marketing, as this role sits across all three - Able to move quickly and stay calm when things change at short notice - Monday - Thursday reporting in person to the New York office, with Fridays as a remote day Benefits: Subscriptions to mental health assistance platforms, Travel stipend for local employees