Assistant Manager, Fund Administration… at Juniper Square · Canada

ABOUT JUNIPER SQUARE Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we’ve built the scale to match our ambition. And with JunieAI, our purpose-built AI platform, we’re reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we’re building a company designed to shape the future of private markets for decades to come. Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger. If you’re energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us! Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first https://blog.junipersquare.com/juniper-square-ponders-future-of-office-with-digital-first-hybrid-workplace-strategy/ operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. ABOUT YOUR ROLE The Investor Services group is an exciting and fast growing team at Juniper Square that is responsible for delivering administration services. We are seeking an experienced Assistant Manager, whose main role is to train and lead a team of investor services generalists, ensuring team-generated deliverables are accurate and completed on time for our clients. We are looking for a strong people leader who is eager to be in a fast-paced, team-based environment and is excited about the opportunity to help scale our team’s operations in India as we reach our next phase of growth. WHAT YOU’LL DO - Hire, train and lead a team of investor service generalists across a broad suite of Treasury and Services activities including distribution/redemption payments, contribution reconciliation, LP onboarding, compliance (KYC/AML), investor reporting, investor communications, K-1 delivery and more - Handle escalations and improve customer satisfaction - Review the team’s staffing and project board(s) to ensure requests are handled promptly and accurately - Review team deliverables for accuracy - Identify and flag areas of improvement in our processes and procedures - Build systems and process to ensure we are tracking important team and customer-data QUALIFICATIONS - 4+ years of experience in investor services - 1+ years of people management experience - Experience with standard services activities including treasury, LP onboarding, compliance (KYC/AML), investor reporting, investor communications, K-1 delivery and other ancillary activities - Detail oriented with strong project management skills - Fluent in English with excellent communication abilities - Experience training and coaching junior team members - Highly flexible and adaptable to change; ability to manage multiple projects at once while staying close to the details - Ability to be a self-starter: you identify problems and take ownership of finding and implementing solutions Location: Remote (Access to reliable high-speed internet is required during working hours) At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications. COMPENSATION Compensation for this position includes a base salary, equity and a variety of benefits. The U.S. base salary range for this role is 80,000-100,000 USD and the Canadian base salary range for this role is 100,000-120,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits - Competitive salary and meaningful equity - Health, dental, and vision care for you and your family - Flex Time Off in addition to company paid holidays - Generous paid family leave, medical leave, and bereavement leave policies - 401k retirement savings plan - Healthcare FSA and commuter benefits programs - Freedom to customize your work and technology setup as you see fit - Professional development stipend - Monthly work from home wellness stipend while we're all remote - Mental wellness coverage including live coaching and therapy sessions #LI-BA1 #LI-Remote