Junior IT Workplace Specialist at Jungheinrich AG · Zagreb

Junior IT Workplace Specialist

This is your chance.

With over 30 years of experience in the development of software & digital products, Jungheinrich offers a broad portfolio and comprehensive expertise in the areas of warehouse, fleet, device, process, and interface management. Our solutions cover all aspects of intralogistics and adapt flexibly to the requirements of our customers. Our international colleagues work across locations on modern and future-proof digital systems for the flexible interconnection of warehouse components, from hardware to software.

Set things in motion.

• Support the day-to-day operation of the company's IT environment and provide assistance to employees with IT-related requests
• Assist with onboarding activities, device preparation, software deployment, and general IT administration
• Prepare and configure new devices using Microsoft Intune
• Support device and software management activities within SCCM
• Maintain and update software inventories and assist with software deployment planning
• Configure user devices, manage access permissions, and support requests related to administrative rights
• Unbox, label, organize, and maintain IT equipment inventory
• Assist with hardware warranty tracking and vendor communication
• Support inventory management and coordinate asset records with the accounting team
• Assist with ordering and tracking IT equipment and consumables
• Participate in network setup activities at office locations and support the maintenance and monitoring of existing network infrastructure
• Provide first-level technical support and troubleshoot common hardware, software, and connectivity issues
• Document IT procedures, configurations, and support activities

Use your skills.

• Previous professional experience in simmilar field
• Basic knowledge of Windows, Microsoft 365 and common workplace technologies
• Basic understanding of hardware, software and networking
• Good troubleshooting and problem-solving skills
• Service-oriented mindset and willingness to support end users with their day-to-day IT needs
• Good organizational skills and a structured approach to managing IT equipment and assets
• Good communication skills and a collaborative mindset
• Fluency in English

Gain more.

• Attractive salary depending on your qualifications and experience
• Flexible working hours and the opportunity of working from home
• A pleasant working atmosphere with a "first-name" culture in a company where employees come first
• Challenging, independent work in an innovative, creative environment
• Language courses
• Health and recreation benefits
• Family incentives
• Healthy snack and coffee for free in a brand-new office in Zagreb
• Lots of internal events - so that we don't miss out on having fun together
• Professional and personal training opportunities for your further development

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