Data Analyst - India at JumpCloud in IN

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the Role

We are looking for a high-agency Data Analyst with 3–5 years of overall experience, including relevant internships, who can use data, experimentation and AI to influence business decisions.

This role is suited for someone who has worked in a fast-paced, high-outcome environment and is comfortable moving from an ambiguous business question to analysis, recommendation and implementation. The analyst will work closely with product, business, engineering and other functional teams to identify opportunities, evaluate solutions and drive measurable outcomes. Note that the role requires overlap specifically for the first two hours of business everyday with the team in the MT zone.

Key Responsibilities

• Partner with business and product teams to translate open-ended problems into clear analytical questions, measurable hypotheses and actionable recommendations.

• Analyse customer journeys, funnels, engagement, and retention to identify growth opportunities.

• Conduct root-cause analyses to explain changes in business metrics and recommend corrective actions.

• Design and evaluate experiments with appropriate statistical and business context.

• Develop dashboards, automated reporting and analytical pipelines that enable reliable decision-making.

• Build or contribute to AI-enabled analytics solutions or decision-making tools.

• Collaborate with data engineering teams to improve data definitions, analytical datasets, metric consistency and data quality.

• Present findings to business stakeholders with storytelling and ability to zoom-out appropriately.

You Have:

• 1–3 years of relevant experience across full-time roles and internships in data analytics, product analytics, data science or a related field.

• Strong working knowledge of SQL and the ability to independently analyse large & complex datasets.

• Working proficiency in Python for analysis, automation or model development.

• Demonstrated experience delivering an AI or analytics solution that influenced a business decision, improved a process or enabled stakeholder self-service.

• Experience working with business metrics and processes with the corresponding analytics frameworks.

• Ability to build scalable analytical outputs rather than repeatedly solving the same problem through manual analysis and/or dashboards.

• Familiarity with data platforms such as Tableau, Snowflake, Databricks or comparable tools.

Bonus Points if You Have:

• Prior exposure to machine-learning models, including data preparation, feature engineering, model validation and performance evaluation.

• Exposure to fintech, SaaS, consumer technology or digital-product environments. • Experience working directly with stakeholders like product managers, business leaders, engineers or operations teams.

• Evidence of strong analytical work through courses, publications or open-source contributions.

Behavioural Strengths

• Self-starter with a bias to action: Takes ownership, moves forward despite ambiguity and does not wait for perfectly defined requirements.

• Outcome orientation: Connects analytical work to measurable business or customer impact.

• Curiosity: Goes beyond the immediate request to understand why a metric moved and what decision should follow.

• Strive for excellence: Continuously improves the quality, scalability and usefulness of analytical solutions.

• Attention to detail: Validates data, assumptions, definitions and results before presenting conclusions.

• Structured problem-solving: Breaks broad business problems into testable components and prioritises the analyses that matter most.

• Clear communication: Explains complex findings simply and adapts the level of detail to the audience.

• Collaborative ownership: Works effectively across functions while remaining personally accountable for delivery.

• Learning agility: Quickly develops working knowledge of new tools, business domains and analytical methods.

What Success Looks Like:

Within the first few months, the successful candidate should be able to:

• Independently own analytical problems from problem definition through recommendation.

• Build trusted relationships with business and product stakeholders.

• Identify and deliver at least one measurable business improvement from analytics, experimentation, AI.

• Reduce recurring manual analysis through automation or reusable analytical assets.

• Improve the velocity and quality of decision-making by presenting clear, evidence-based recommendations.

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Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"

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